us oRDERS

We shipped to anywhere in the United States for just $12 flat.

CAD oRDERS

We shipped to anywhere in Canada for just $35 flat.

CUSTOMS, DUTIES & TAXES

Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. These fees are levied once a shipment reaches the recipient's country and must be fulfilled by the recipient; Heavy Truck Solutions has no control over these charges, nor can we predict what they may be. 

Missing Package?

If you think your package is lost or delayed, follow these steps to help us find your it.

1. CHECK CURRENT STATUS

Before you begin your search, check USPS Tracking® to see its current status. Your tracking number can be found in your shipping confirmation email or on your invoice.

TRACK YOUR SHIPMENT

2. SUBMIT A SEARCH REQUEST

If after 7 business days, your shipment hasn’t arrived, submit a Missing Mail Search Request with USPS. Please contact us to get the following information:

  • Sender mailing address
  • Recipient mailing address
  • Size and type of container or envelope
  • Identifying information such as your USPS Tracking number(s), the mailing date, or Click-N-Ship® label receipt
  • Description of the contents such as what it is and the brand, model, color, or size
  • Pictures that could help USPS recognize your item
SUBMIT SEARCH REQUEST

3. AFTER SEARCH REQUEST - PACKAGE MISSING

If you submit a 'Search Request' with USPS and they find that it is indeed missing, you will need to send us proof of the results of your 'Search Request' and we can then send you a replacement.
 
You can either contact us through our contact form and upload a screenshot of the email sent by USPS or you can forward your email to us at sdavito@heavytrucksolutions.com
CONTACT US